EMV Chip Card Fraud Scam

In the wake of numerous large-scale data breaches and increasing rates of counterfeit card fraud, U.S. card issuers are migrating to new technology to protect consumers and reduce the costs of fraud. The EMV (Europay, MasterCard, Visa) computer chip cards are designed to improve payment security, making it more difficult for fraudsters to successfully counterfeit cards.

However, scammers are taking advantage of this rollout period by tricking consumers into providing fraudsters with personal information and bank account details.

Consumers are receiving phony email and text messages informing them that in order to receive their new chip-enabled EMV cards, they must click a link that will direct them to a page where they must confirm or update their personal and account information.

In addition to providing the means to compromise personal account information, clicking the link can also download malware to the computer.


  • Your Kinecta Federal Credit Union account information can be updated by logging into the online banking system or contacting a representative of Kinecta Federal Credit Union directly at 800-854-9846
  • In general, it is best to refrain from clicking on any links in unsolicited emails

If you believe your Kinecta Federal Credit Union account information has been compromised, please call our Member Contact Center at 1-800-854-9846. A representative can assist you in taking the appropriate steps to protect your account.