Kinecta Fingerprint Login FAQs

It is a biometric security interface that allows members to authenticate their login by using their unique fingerprint instead of your user ID and password.
  • Fingerprint authentication can be used by first going to the settings on your device and enabling fingerprint capture.
  • By enabling fingerprint authentication to login, you are allowing any stored fingerprints on your mobile device to access your account. To ensure your account remains secure, please review all stored fingerprints on your device and remove any that are unauthorized to access your account.
  • Kinecta does not store or have access to your fingerprint information.
  • Issues with fingerprint recognition and setup, is device-sensitive. Please contact your mobile provider or device manufacturer for any additional information and assistance.