Phished by Telephone
Several Credit Union members are receiving VoIP scam calls that are automated and insistent that the cardholder call a toll free number to update important financial information. Once the toll free number is dialed an automated phone system asks for the card number PIN and expiration date.
VoIP lines are telephone systems that utilize the Internet instead of traditional telephone land lines to deliver communication services. The low cost of VoIP lines are easily obtained and have led Phishers to quickly adopt this evolving technology to attack consumers on an entirely new level.
Protecting yourself is simple
- Never give out your credit card numbers or other personal confidential information when you receive a telephone call.
- Only use the customer service number on the back of your card
- For more information and to file a report, go to the Federal Trade Commission’s ID Theft Web site, www.consumer.gov/idtheft.