kinecta mobile app icon
Kinecta Mobile Banking Kinecta Federal Credit Union GET - On the Google Play Store
View
Skip to main content
Contact Us Locations

VIEW EVENT

ATM Security

Practicing good ATM security is important for protecting your money and your personal information. Here are some ways you can protect yourself when using ATMs.

ATM Skimming

ATM skimming is a type of fraud that involves an illegally installed device, called a “skimmer,” over the slot where you insert your card. These card readers grab data off a credit or debit card's magnetic stripe. The stolen information is used to create fake cards which can be used to make unauthorized purchases and withdrawals.

Protect Yourself from Skimming

  • Watch for signs that the ATM may have been altered or tampered with. Does the ATM have parts that look crooked, misplaced or damaged?
  • Avoid standalone or unusual-looking ATMs; choose one in well-lit areas like lobbies or stores.
  • Be observant of your surroundings. Have your card ready and stand directly in front of the ATM. Leave once your transaction is complete.
  • Stop the transaction and notify the ATM owner if something seems suspicious with an ATM's keyboard or card slot.
  • Shield the keypad with your hand as you enter your PIN and be aware of anyone standing too close.

Protect Your Cards

  • Always keep your debit and credit cards in safe places; no one should have access to your card, except you.
  • Keep your PIN a secret. Do not write it down anywhere, especially on your card.
  • Never give any information about your card or PIN to someone over the phone.

Use Kinecta's digital tools to protect your accounts.

Card Management

Quickly block your card, update your PIN or add to your digital wallet for secure payments.

 

Custom Alerts

Set alerts to send you a text, email or push notification for activity on your accounts.

 

Live Support

Access live chat, send a secure message or schedule an appointment.

Secure Sign On

Utilize multi-factor authentication with phone, text, email or an authenticator app.

 

Credit Score

Sign up for free credit monitoring so you can be alerted to any signs of unauthorized activity.

 

Dispute Transactions

If you see fraudulent transactions, use our self-service form to take action.

Learn More

Report Card Fraud

If you believe your Kinecta card has been skimmed or your account has been compromised, follow these steps to protect your accounts:

  1. Immediately block your card using the Kinecta mobile app or by logging in online.
  2. If you have any authorized transactions on your accounts, immediately file a dispute by selecting the transaction and then Dispute.
  3. Call our Member Contact Center at 800.854.9846. A representative can assist you in taking the appropriate steps to protect your account.

Learn More

Learn more about how to protect your money and personal information at our Security Center. 

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.