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using a laptop for online banking

    If you experience issues with online banking, call our member contact center, use live chat or book an appointment virtually or at one of our branches. 

    Member Contact Center


    United States
    800.854.9846

    International
    310.643.5400

    Monday - Friday
    5:00 a.m. – 6:00 p.m. PT
    8:00 a.m. – 9:00 p.m. ET

    Saturday
    6:00 a.m. – 3:00 p.m. PT
    9:00 a.m. – 6:00 p.m. ET

    Live Chat


    Sunday - Saturday
    3:00 a.m. to 10:00 p.m. PT
    6:00 a.m. to 1:00 a.m. ET (following day)

    To access, click the chat icon on this page and select “Chat with a Live Agent” to connect with a member of our team.

    Book an Appointment


    Book an appointment with our virtual branch or in person to open an account, apply for a loan, send wires, deposit checks and more.

    Virtual Appointment Branch Appointment

    Products to meet your needs

    At Kinecta, we reinvest our earnings for member and community benefit - that’s banking done different®. Get highly competitive rates on the following: